Terms & conditions

Customer care

Terms of sale

The plain terms that apply to every order placed with Tidal.

Orders

An order is accepted when the atelier confirms it. Prices are shown in UAE dirhams and include VAT where applicable.

Availability

Pairs are made in small runs. If a size sells out between order and confirmation you will be offered the next run, an alternative size, or a full refund.

Liability and law

Nothing here limits your statutory rights. These terms are governed by the laws of the United Arab Emirates.